Shipping policy
Thank you for visiting MACHINIST and shopping with us. We are doing our best to expedite processing and ensure your package arrives as soon as possible. Thank you for your patience and understanding.
Orders are typically shipped within 2 business days. We do not ship or deliver on weekends or holidays. During periods of high order volume, shipping may be delayed by a few days. If there is a significant delay in shipping your order, we will contact you via email.
Currently, our products ship from California. Depending on your delivery address, delivery typically takes 2–7 days. Any estimated delivery dates provided by MACHINIST are approximate.
For pre-order or out-of-stock items, please refer to the estimated shipping date listed on the product page.
You may cancel your order, change your shipping address, or exchange items for free before shipment; once shipped, orders cannot be canceled or modified.
Order Tracking: If you have registered an account with MACHINIST, you can track your order and shipping information in your account. If you have not registered, you can also track your order here using your order number. For further shipping inquiries, please contact machinist-store@outlook.com. We will respond within 24 hours.
If you have not received your items but the shipping tracking shows that the package has been signed for, please contact us within 3 business days. Otherwise, after 3 business days, we will no longer handle this issue, and you will need to contact the relevant shipping company to resolve it.